JustStroll
10+ Years of Reinventing Comfort
We create better-than-best solutions that help every body feel and live better.
Introducing the SootheSerenity Ergonomic Cervical Pillow, designed with a distinctive shape that sets it apart from other cervical pillows on the market. This innovative pillow cradles your head and supports your neck simultaneously, ensuring your cervical spine remains aligned and relaxed to prevent waking up with neck or back pain. It is the best cervical pillow for back and side/back hybrid sleepers to relieve neck pain and correct neck posture during sleeping. The firm Neck Support Pillow helps you restore the natural curvature of your cervical vertebra and prevent neck hump or dowager's hump. The contoured cradle pillow area provides a custom fit and aligns your head and neck in a way that leaves your airways open.
Now featuring an advanced heating element, the SootheSerenity Ergonomic Cervical Pillow provides therapeutic warmth to relieve neck pain, improve blood circulation, and promote faster sleep. Experience the ultimate in relaxation and support with this multifunctional pillow.
This pillow is medium-firm and has a firmness level of 8 (1-10, 10 being very firm).
The pillow comes with a matching pillowcase.
Enjoy the perfect combination of support, comfort, and therapeutic warmth with the SootheSerenity Ergonomic Cervical Pillow, and wake up refreshed and pain-free every morning.
SereneHeat Ergonomic Cervical Pillow Remote Control Instructions
**1. Powering On/Off:**
- To turn on the heating pillow, press the **POWER** button.
- To turn it off, press the **POWER** button again.
**2. Selecting the Heating Duration:**
- Choose your desired heating time by pressing the **TIMER** button. The available options are:
- 15 minutes
- 30 minutes
- 45 minutes
- 60 minutes
- The corresponding indicator light will illuminate next to your selected duration.
**3. Adjusting the Temperature:**
- There are 4 temperature levels to choose from, indicated by the bars on the remote:
- Level 1: Lowest heat
- Level 2: Low heat
- Level 3: Medium heat
- Level 4: High heat
- Press the **POWER** button repeatedly to cycle through the temperature levels. The corresponding indicator will light up next to the selected level.
**4. Safety Note:**
- The heating pillow operates at a safe 5V and is powered via a USB charge cord. For optimal safety, always use the timer function to ensure it automatically turns off after the selected duration.
Please avoid using the heating function in the following situations: high blood pressure, fever, intoxication, extreme fatigue, and similar conditions.
To use the heating function, the pillow must be plugged in. It cannot be charged and used unplugged.
*** Most memory-foam products take up to three days before the off-gassing dissipates. Highly sensitive people or those with chemical allergies should wait even longer than three days before sleeping on the bed.
Pillowcase washing instructions:
How to remove and put on the pillowcase.
Slow Rebound Memory Foam
Shipping rates & delivery estimates
We ship worldwide for free.
Standard Shipping Time: 7-15 Business Days
Shipping Time to Remote Locations:15-28 Business Days
Shipping processing time
Please allow 1-3 business days for processing.
We ship on Monday to Friday, weekend orders will ship on Monday. Once your order has been shipped, you will receive a tracking number to follow your package as it makes its way to you.
We will do our best to get your order to you as quickly and safely as possible.
Customs, Duties, and Taxes
Everything is included in the selling price, no extra cost for you.
Damages
If your order is damaged or lost during shipping, please contact us at
support@juststroll.com so we can help resolve your concern.
Please note that due to unforeseen circumstances such as carrier delays, severe weather conditions, or labor strikes, shipping times may be longer than usual.
Who is this pillow for?
Back sleepers and back/side hybrid sleepers. This pillow is designed for those who enjoys comfortable neck support and pressure relief.
What is the material?
The pillow is made of memory foam with high density (5-second rebound), the pillow cover is made of anti-microbial cotton.
How long until I see relief in my neck pain?
It depends, some people see immediate pain relief, other people might experience some discomfort during the first two weeks while the body is trying to adjust to the correct position.
Is the pillow hard?
No, the pillow is made of high quality memory foam, it’s soft yet firm, giving your neck effective support.
Sorry: given their use as a personal item, pillows may not be returned.
JustStroll
10+ Years of Reinventing Comfort
We create better-than-best solutions that help every body feel and live better.